Terms & Conditions

PORTO-TRANSFERS – Premium Transfers · Last updated: April 2026

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1. Legal Framework

Vinculamigo Unipessoal, Lda., operating under the brand PORTO-TRANSFERS – Premium Transfers, provides transport services exclusively within the scope of tourism.

All services are carried out upon prior booking, integrated into tourist programs and in compliance with the legal framework applicable to Travel and Tourism Agencies (RNAVT).

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2. Company Information

  • Company Name: Vinculamigo Unipessoal, Lda.
  • Tax ID (NIF): 517 769 565
  • RNAVT: nº 13036
  • RNAAT: nº 1103/2025
  • Registry: Tourism of Portugal
  • Activity: Tourist transport and private transfer services.
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3. Services Provided

PORTO-TRANSFERS offers:

  • Private transfers (door-to-door)
  • Airport transfers (to/from)
  • Hourly or period-based services
  • Tours and customised services

All services are subject to prior confirmation.

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4. Bookings

  • Bookings must be made in advance
  • Confirmation will be sent via email or WhatsApp
  • PORTO-TRANSFERS reserves the right to refuse bookings due to unavailability
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5. Payments

  • Prices shown are final, unless otherwise stated
  • A partial or full advance payment may be required
  • Accepted methods: card, bank transfer, cash (where applicable)

👉 A non-refundable deposit may apply to some services

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6. Cancellations & Refunds

  • Free cancellation up to 24 hours before the service
  • Late cancellations may result in partial or full charge
  • No-show results in a 100% charge

👉 Refunds (where applicable) are processed via the original payment method

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7. Delays & Waiting Time

  • Airport transfers include flight monitoring
  • Airport: up to 60 minutes waiting time included
  • Other services: up to 15 minutes waiting time included

👉 Additional waiting time may be charged

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8. Service Conditions

PORTO-TRANSFERS commits to: Punctuality, Safety and Premium Quality. However, we are not responsible for delays caused by:

  • Traffic
  • Weather conditions
  • Accidents
  • Unforeseen events
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9. Luggage

  • Clients must indicate the number of passengers and luggage in advance
  • Extra luggage may require a vehicle change or additional cost
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10. Liability

  • Company liability is limited to the value of the contracted service
  • We are not liable for indirect losses (missed flights, meetings, etc.)
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11. Data Protection

Personal data is processed in accordance with GDPR, used exclusively for:

  • Booking management
  • Client communication
  • Service delivery
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12. Partners

PORTO-TRANSFERS may use certified partners to carry out services, ensuring the same quality standards.

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13. Applicable Law

These terms are governed by Portuguese law.

In the event of a dispute, the courts of the company's registered area shall have jurisdiction.

PORTO-TRANSFERS – Premium Transfers

Vinculamigo Unipessoal, Lda. · NIF 517 769 565 · RNAVT nº 13036 · RNAAT 1103/2025

Company registered with Tourism of Portugal