Question 1

How much does a transfer from Porto Airport to downtown cost?

Accepted Answer

Fixed price €20, no surprises.

Question 2

Do drivers speak English?

Accepted Answer

Yes! All our drivers speak Portuguese and English fluently. Many also speak French and Spanish.

Question 3

Can I cancel my booking?

Accepted Answer

Yes, you can cancel up to 24h before the transfer with full refund (except €10 deposit). Cancellations within 24h are non-refundable.

Question 4

How long should I wait after landing?

Accepted Answer

We recommend 60 minutes for international flights and 45 minutes for domestic flights. We track your flight in real-time and adjust automatically.

Question 5

How much luggage can I bring?

Accepted Answer

Each Tesla Model 3 fits up to 2 large bags + 1 carry-on, or a maximum of 4 carry-ons. For more luggage, please contact us.

Question 6

What if my flight is delayed?

Accepted Answer

No problem! We monitor all flights in real-time. The driver adjusts automatically and waits for your arrival at no extra cost.

Question 7

Can I make stops along the way?

Accepted Answer

Yes, short stops (2/3 minutes, as long as it doesn't disrupt traffic) are included. Long stops or significant detours have an additional cost.

Question 8

Do vehicles have child seats?

Accepted Answer

Yes! As long as requested in advance, we have baby/child seats available free of charge. Please indicate in the booking the child's age and weight.

Question 9

Is the price per person?

Accepted Answer

No. The price is per vehicle.

Question 10

Can I pay online?

Accepted Answer

Yes, secure online payment.

Question 11

Is the transfer shared?

Accepted Answer

No. All services are private.

Question 12

Can I request an invoice with my tax number?

Accepted Answer

Yes. If you would like an invoice with your tax number, please request it from the driver before it is issued.

PricingFAQ

Pricing & FAQ